Returns & Exchanges
At STS Ranchwear, we stand by the quality of our ranch-tested apparel and gear. If you are not completely satisfied with your purchase, you may return or exchange unworn items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
Ship the Package
Drop off your package at any authorized carrier location, ensuring the original hangtags and packaging are included to avoid processing delays.
Receive Refund or Exchange
After our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing